Celebs Costumes Shipping policy
At Celebs Costumes, We are committed to providing fast, reliable shipping services to our customers. This policy outlines our shipping methods, costs, timeframes, and terms to ensure transparency and customer satisfaction.
General Shipping Information
1.1. Shipping Locations: We currently ship within United States,United Kingdom and Canada.
1.2. Processing Time: Orders are typically processed within 2-3 business days. During peak seasons or promotional periods, processing times may be extended.
– Orders placed before 22:00 PM EST on business days are processed the same day
– Orders placed after 22:00 PM EST or on weekends/holidays are processed the next business day
– General Order Cut Off Time: 22:00 PM EST
– Processing time is 1-2 business days before shipment
– Transit Time: 2- 4 business days
– Estimated delivery time(Shipping Time) based on customer locations for All destinations: 3-6 business days.
Shipping Cost For United States, United Kingdom and Canada.
Shipping is FREE on all orders within the United States of America, United Kingdom and Canada. There are no hidden charges or additional delivery delivery fees.
Shipment
We store products in the USA, UK, and Canada and use the fastest shipping routes via UPS, USPS, DHL, and FedEx. Tracking details are provided upon shipment. If you’re unavailable at delivery, please arrange for someone to sign or reschedule with the courier.
3. Order Tracking
3.1. Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number and link. Once your order is shipped, we’ll send the tracking details via email. You can track your shipment and stay updated on its progress. You can also check the shipping status on our tracking page.
4. Shipping Issues and Delays
4.1. Delivery Delays: While we strive to meet estimated delivery times, delays can occur due to unforeseen circumstances such as weather conditions, carrier issues, or customs processing. Celebs Costumes is not responsible for such delays.
4.2. Incorrect Addresses: Please ensure that your shipping address is correct before finalizing your order. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
4.3. Returned Packages: If a package is returned to us due to an incorrect address, failure to collect, or refusal, we will contact you to arrange redelivery. Additional shipping charges may apply.
5. Damaged or Missing Items
5.1. Damaged Items: We make every effort to provide you with high-quality flawless products. However, if on a rare instance the item is damaged during the shipment process, you can initiate the exchange process with our easy return and please contact us package at info@celebscostumes.com with photos of the damage. We will work with you to resolve the issue, which may include a replacement or refund.
6. International Customs and Duties:
6.1. Customs Fees and Duties: For international orders, customs fees, duties, and taxes are not included in the shipping cost and are the responsibility of the customer. These charges vary by country and are determined by your local customs office.
6.2. Customs Clearance: Delays in customs clearance may affect the delivery time. aveskmobility is not responsible for customs clearance delays.
7. Order Cancellations and Changes
7.1. Order Changes: Once an order has been placed, we are unable to make changes to the shipping address or items. Please double-check all details before confirming your order.
7.2. Order Cancellations: If you need to cancel an order, contact us as soon as possible. Orders that have already been shipped cannot be canceled, and you will need to follow our return process once received
8. Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact our Customer Service team at info@celebscostumes.com, We’re here to help!
Business Name: Celebs Costumes
Website: https://celebscostumes.com
Email: info@celebscostumes.com
Business Hours: Mon-Fri, 8am-6pm EST
Phone: +1 (720) 6429968
Address: 19009 S LAUREL PARK RD SPC, 406 COMPTON, CA 90220 United States.