Celebscotumes feels exulted to offer easy 30 DAY RETURNS AND EXCHANGE assuring sure you shop with us with utter peace of mind. If you want to return a product for having it exchanged for a different size or for a different product, we would always glade to fulfill your request to make it happen
We always strive to serve you the best way we can and always take pride to meet the expectation of our valued customers. You can opt-in for Return / Exchange Within 30 days of the delivery date i.e. when the order is finally delievered at your doorstep.
Note: Always email us at info@celebscostumes.com before prior opting in for return & exchange. The extipulated option excersied prior our consult shall not be entertained.
The following mentioned clauses are valid with related to Return / Exchange.
- The Return / Echange shall only be appropriate on the product(s) purchased from Celebscostumes.com
- Products may only be returned for having them exchanged with in the time span of 30 Days. After the sptifulaed time is colapsed, no return / exchange shall me entertained.
- We can also opt-in for offering coupon to our valued costumers. The return coupon may be utilized for purchasing another product from our store.
Any product needed to be returned for exchange must conform of the following requirements.
- Its must be in its brand new condition. Used product shall not be return for exchange in any case whatsoever
- Soiled, jagged and torn / threadbare products shall not be entertained for return
- A product needed to be return for exchange must be return to our mentioned return address prior our consultation, unsolicated return products shall not be entertained for exchange in any case.
- A product must be return to us in its original packing with original included tags, labels and / or any other documents inclosed.
Please note that if the option of Return & Exchange is to be opted in a customer shall be required to pay The return shipping fee of $15 and shall be required to shipp the item back to us at the own expenditure.
NOTE: The Return & Exchange shall not be entertained, If the products are returned back at our mentioned return adress. (Brought into knowledge by our Customer Service, when a customer email us at info@celebscostumes.com with reqards to Return & Exchange)
Therefore, please be advised that contact us at info@celebscostumes.com prior sending us any product for Return / Exchange and getting further regarding assistance regarding the shipping mood and etc.
Return / Exchange in case of two or more products:
Be aware that no more that two products shall be entertained for Return / Exchange. This step discourages the practice of buying many products at once for testing and selling them onward.
Return policy
As per our refund policy, We initiate full refunds which is restricted of the following case only:
- If the product is lost during the transit and it loses it tractability
- If the product you have ordered is out of stock, and the next time arrival of the batch may take time.
For further queries regarding our Return and Exchange policy. Please contact us at info@celebscostumes.com
Refunded Policy:
Order will be process after 2/3 hours after you deposited money into our PayPal account. You can ask for refund before 2hours of placing an order after that 2 hours The Seller could charge the 20% From the amount you paid for the item, it means 80% Amount will be refunded to you because the order is already being proceed Thank you.
Credit or Debit Card:
I would like to place and order via credit or debit cards. Yes you can! We will send you an invoice of your order Then you can send us money via your credit or debit card into your PayPal! 100% Verified Payment Procedure System
All orders will be dispatched from our warehouse based in China and HongKong within 3 to 6 business days. In peak periods please allow for up to 6 business days for dispatch.
Hello, we appreciate your interest. Our order processing time is 3 to 5 days, and shipping takes 7 to 10 working days, as stated on our website. The RoyalMail tracking will become active once the package reaches our UK warehouse, and delivery typically takes a maximum of 48 hours from that point. We kindly ask for your patience. If you have any additional questions, please don’t hesitate to reach out to us.